The Collaboration

The Collaboration
Opens Feb 17

Saturday, 27 February 2010

A little bit creepy

Yesterday when I woke up I wasn't able to get any emails, and then after breakfast my internet died. I didn't really think twice about, this happens to me often being on bloody wireless, and soon enough it would right itself.
After a while still no luck and my modem was doing all sorts of the weird things, so I did my usual thing of resetting it, turning it off and again etc, with no luck. I tried rebooting the system and every time it told me my password/ username was incorrect, which i thought was weird since it hadn't changed.
It got around the middle of the afternoon and still no luck, so I decided to call Telstra, and after transferred around tech support I was informed my account had been closed and they transferred me to the Billing Department. I already a bit freaked and angry as I had been paying all my bills on time and the people hadn't been very nice. Luckily the guy I was transferred to in billing, actually took the time saw my bill history, looked into the matter and it turned out my account had been supsended because some lovely hacker and hacked into my email. He reset my passwords- 10 points to this guy he was soo nice and helpful (and then transferred me to the Department who could activate my account) and after 1 1/2 on the phone and hold music now permanently stuck in my head , I would get my email/internet back - within 24 hours.
It did sort of leave me with a creepy feeling, that someone could do that so easily- and it would have been nice for Telstra to let me know- has this ever happened to you?

PS. if anyone has tried to send me emails etc and have them bounce back or whatever, everything is back to normal.
Not that i'm expecting anything or anything if you know what i mean

4 comments:

CurlyPops said...

That is really scary... you would think that if Telstra knew, they would call and let you know???
I got a weird email yesterday for a bloggers picnic at the zoo during earth hour. All I had to do was email my name and mailing address for a free ticket - yeah right!

Liesl (Hoppo Bumpo) said...

That's awful, Jess! There are some bad eggs out there that's for sure.

Vic said...

What the...?! Yikes! I don't like that at all. Glad you're back online now though.

Thereisabuttonmissing said...

I got the same email Curly Pops.
A few weeks ago my iTunes account got hacked into. It was linked with my bank account. They drained all but $3 from my bank account and now iTunes tell me my account never existed.
I am still waiting for the bank to finish their investigation.
It is a horrible feeling!